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Illuminati Online
Info and Help

Welcome to the help section of Illuminati Online. We have done our best to create useful help pages, in English, for all our services and features. We have also added WWW links to a variety of manuals and explanations created by people all over the world. Some of these are better than others ... but none of them are junk. (However, some of them may lead to junk if you follow enough links. The Web is like that.) We created these pages to help you. If you see room for improvement, let us know! If something is not clear, or if the explanations are too sparse, we want to hear about it.

And remember, always remember ... if you don't find what you need in these files, you can get a personal response from a live human being:

  • By phone, 24 hours a day -- wherever you're calling from, we're here to help you around the clock, every day
  • Long distance -- call us any time at 512-462-0999.
  • In Austin -- call us any time at 462-0999.
  • Only in Houston -- call us any time at 800-294-6266. This is a free call from the 713 and 281 area codes only.
  • By mail - send a note to admin@io.com. The more you can tell us about what's wrong, the better.
  • In the io.help conference. This is sometimes fastest of all, because a message posted here may be answered by one of your fellow users almost immediately! (There are some special conferences for help on particular subjects, like io.help.www and io.help.mailing-lists. If you're sure you know what the problem is, you can use one of those instead. But please don't post help requests to io.general, because that's just a general talk area.)

Illuminati Online Policies and Procedures

An introduction to the Internet

Major TopicsTroubleshooting Problems and Getting Help

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Other Online Help

Man pages

Man pages (short for "manual") are system built-in help files for various Unix programs. For any Unix command, there's a good chance that doing man command from the command prompt will call up an explanation. For instance, if you want to learn more about the command perl, typing man perl will bring up its manual pages.

Of course, sometimes the explanation is very long and detailed and might as well be written in Sanskrit for all the good it does a normal user. But it's always worth a try ... Unfortunately, we cannot easily change the man pages, though if we find any gross problems with them, we'll certainly correct them.



Last revised August 29, 2000