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IO Web Helpdesk - Uploading

Uploading and downloading your pages is quite simple. There are a few important points to keep in mind when transferring files to and from any UNIX system.

  • UNIX does not understand filenames with spaces in them without some special work-arounds

  • UNIX does not understand Mac Binary (use raw data)

  • UNIX is case sensitive ( will *not* work if you name your file HOME.HTM)

  • Name your main page index.htm or index.html
If you have one of the following programs, you are in luck, you can click on one of the links below for more specific instructions for your FTP program. Otherwise, use the general instructions below the links.

Once your files are there, you do not need to get them "activated", they will be recognized immediately.

Connecting to IO

To upload your pages, open up your FTP program. Web browsers cannot be used to upload your files (or if you have one that can, I can't tell you how to do it. Read the documentation for the browser! :-) Once your FTP program is open, you need to fill out the configuration:
  • hostname: this should be if you are a virtual domain customer, all other customers shold use

  • userid: This is your username here at IO, also the first part of your email address:

  • password: Your password, case-sensitive.

  • account: if you have an "account" section in your configuration, leave it blank

  • initial directories: if you have an "initial directory" section in your configuration, leave it blank

  • anonymous login: if you have an "anonymous login" section of your configuration, make sure anonymous login is *not* selected


Once connected to your site, you should see a list of directories (or folders for Mac users). Create a new directory called public-web if you don't see one already. You should upload all of your HTML and image files there.

The two dot's you'll see (..) represent the directory above you. You can think of it like the "back" button in Netscape. If you created a public-web directory and then double-clicked on that directory, clicking on the two dots will take you back to your home directory, the place you will find yourself when you first connect via ftp.

Last revised November 19, 1999